ConnectWise Dedicated Technician™

VMWare vSphere 6.x/7.x, Windows Server Administration, Hardware Monitoring ILO/iDRAC, Incident Management, Service and change request management, ServiceNow, Remedy, ITIL process management, Hyper-V, HP/Dell Vendor Coordination

• Azure AD and Active Directory, Office 365, VMware/Hyper-V, BCDR/Datto, ConnectWise Manage, Cisco Meraki, ConnectWise Manage, Azure

Office 365 (EXO, MS Teams, OneDrive), Azure Active Directory, Azure AD Connect, Email Gateway (Proofpoint and EOP), Mobile Device Management (Intune), Implementation and Configuration (EXO, Email Security), Active Directory, Windows PowerShell, ServiceNow, DirSync and auto discover, Remote troubleshooting, User Account mgmt, Technical reporting / documentation, Incident and Service request Management, SLA Management, Mentoring / Knowledge Sharing

VMware (Administration & Maintenance), HyperV (Administration & Maintenance), Active Directory, Identity & Access management, ADFS, Windows Server Administration & Maintenance (2k12,2k12R2,2k16 & 2k19), MS Exchange, Windows Server Patching (Via Bladelogic Tool), Windows PowerShell Scripting (Basic), Nutanix HCI (Administration & Maintenance), ServiceNow, BMC Remedy, Troubleshooting H/w Issues on Dell/HP Server, Basics of Linux Administration

Windows Server Administration, Active Directory Management, Azure Administration, VMware Administration, Hyper V, Failover Clustering, Office 365, Backup and VSS, Storage and Storage Virtualization, Storage Spaces and S2D, Patching, 3CX Administration

Windows Server Administration, Acronis Backup tool, Bit warden Web Vault, Windows Active Directory, VMware vSphere, VMware Horizon Client, Office 365, Synology Backup tool, Quest ARS Identity & Access Management, DNS, DHCP, DFS, ConnectWise Automate, Manage, Control

On-Premises Active Directory Domain Services, Group Policy management Console, AD-Integrated DNS, NPS/Radius, Network Monitoring etc., Virtualization: Vmvare vSphere, Hyper-V, Scale, Azure Entra ID, Veeam Backup and Replication, PowerShell scripting, Python, Debian Linux, Sentinel One EDR

Active Directory Administration, Putty, PowerShell and Exchange Management Shell, Certegy Virtual Terminal , Citrix and RDP, M365 Administration (SharePoint, Teams, Security and Compliance, Purview and Azure), Email Management and Security Tools: Proofpoint, AppRiver and Barracuda, Google Workspace Management, Server Maintenance and Monitoring Tools: Automate Barracuda and Bomgar Jump, Collaboration Tools: Zoom, Teams and Skype, MDM Tools: Intune, AirWatch and JAMF, Ticketing System: CW Manage, ITSM, Jira, SM9, Remedy and CRM, Telephony System: CUCM and Akkadian Lab, Knowledgebase Creation in Content Server, Hardware Troubleshooting and Re-imaging, Software Troubleshooting and SCCM Management., Network troubleshooting, Incident Management Skills ,Online Storage: Google Drive, OneDrive, Carbonite Endpoint, Synology, and OT Core , OS Support: Windows and Mac