IT Nation London 2023 Session Highlights

See a highlight of the extraordinary collection of speakers and sessions that made the 2023 conference an unmissable event!

Expert-led sessions

Our session tracks are 100% focused on your most relevant business challenges. Sessions are led by industry leaders, the industry community, and the ConnectWise community.

Five 2023 session highlights:

Track: Increasing MRR

Unlock the Power in your Teams to Accelerate Business Growth

Alison Stewart, Director, Total Group International Ltd

Participants gained key insights into what it takes to become a leader worth following, discovered how to leverage GiANT to provide tools, training, and methodologies that help build and sustain a workplace culture to attract and retain great employees- essential for long-term business growth.

Track: Scaling Staff Productivity

Journey to 100 Employees

Peter Melby, CEO, Greystone Technology

Tactical lessons from growing his MSP from a single employee to more than 120 full time team members. Greystone Technology has experienced 20 consecutive years of growth while being perennially recognized as Colorado’s Top IT Workplace. Learn the tried and true concepts through key experiences to help MSPs of any size overcome their next growth hurdle.

Track: Conveying Business Value

State of M&A

Peter Kujawa, VP, Service Leadership & TSP Evangelist, ConnectWise,
Mit Patel, Director, Thrift Investments,
David Tan, CTO, Crush Bank,
Nicholas Ashford, Founding Partner, Fordhouse

Hear the true story of a UK entrepreneur and his two wise men who built a technology business that was sold to Private Equity in 2020. This session will demonstrate what good leadership, great culture, planning, listening, unity, and focus can accomplish.

Track: Sales Growth & Go To Market

Time Management Magic

Lee Cockerell, former Disney executive

Time management is not often a skill we are taught but a skill born out of necessity. Join Lee Cockerell, former Disney executive, as he shares his secrets to time management. This session will explore tricks and hacks that will help you balance your life and work as well help others make the best use of their time. 

Track: Accelerating Cybersecurity

Using AI to Create Profit and Efficiency in an Inflationary World

David Tan, CTO, CrushBank

Managed Services Providers (MSPs) are facing multiple challenges including economic pressures, labor shortages, and internal inefficiencies stemming from poor data quality and processes in their IT support systems. These issues are compounded for MSPs considering acquisitions, and traditional solutions like hiring more talent are no longer sufficient to address the growing demands. The proposed solution involves leveraging Artificial Intelligence to standardize data and processes, improving information access and technician efficiency while reducing the need for escalations.